A loyalty card your guests keep in their phone.
A stamp card, a free dish to work towards, a reminder before a reward expires, and a spin-to-win game at the table. We help set up a programme that fits your restaurant.
We set it up for your restaurant. Pay monthly, no contract.
Make joining part of the order.
After an online or QR order, guests enter their email and accept your programme terms. That order can count towards their balance. At the counter, staff show the joining QR code in OKO Manager: no app download for the guest.
Keep their next reward in sight.
Guests keep their card in Apple Wallet or Google Wallet and see their balance update. Paid, completed online orders from known members earn points automatically; staff can scan a member to add stamps at the counter. On iPhone, the card can nudge a guest when a reward is one visit away.
A reward your team can give in one scan.
A guest shows their code, your team scans it in OKO Manager and redeems the reward. The app blocks a second use of the same reward and the guest receives a confirmation email. Your team can see what was used and by whom.
Remind guests before a reward expires.
An unused reward is a reason to come back. The programme sends an email before it expires, with a link to the guest’s member area. They can check the reward and plan when to use it; your team does not have to remind each guest by hand.
- Free coffee reward
- Open your member area to see the expiry date and how to use it.
A little game at the table.
Guests scan the table QR code and spin the wheel on their phone. We help set up the prizes, odds and timing you choose. Winners confirm their email and show their prize code when they return. Your team scans it to redeem.
See who joins and uses rewards.
See member counts, new sign-ups, activity in the last 30 days and rewards used. Open a guest profile for their orders and spend, or export records for your team. Follow how guests use your programme.
From joining to the next visit.
Your manager helps choose the programme rules and set up the card, rewards and reminders. Your team uses OKO Manager at the counter; guests use their phone.
Joining
- After an online orderOne line on the confirmation page; the order counts.
- After a table orderThe same after ordering by QR code.
- At the counterA join QR code on the staff app.
- No passwordMembers sign in with a link or a code sent by email.
Stamps and points
- Automatic on paid ordersPaid, completed online orders from identified members earn automatically.
- Added by staffScan the member, add stamps or enter the amount; undo the same day.
- RefundsA refunded order takes its points back.
- AdjustmentsAdd or remove by hand, with a reason, and a record of it.
Rewards
- A free dish or your own rewardWith its cost in stamps or points and how long it stays valid.
- LimitsHow often each member can claim, and a daily cap.
- Where it countsIn the restaurant, for takeaway, for delivery.
- At the counterScan and give in one tap; a second use is blocked and shows who and when.
- OnlineWith OKO online ordering enabled, members add a free-dish reward to a takeaway or delivery order.
- A receipt by emailThe guest is told the reward was used, and by whom.
The member area and the Wallet card
- Everything in one placeBalance, stamps, rewards, prizes and history.
- A personal codeFor staff to scan.
- Apple Wallet and Google WalletThe card updates itself.
- Almost thereOn iPhone, a nudge when a reward is close.
- Order againA button back to your online ordering.
- One-click unsubscribeFrom programme news, keeping the card.
Emails to members
- WelcomeWith a link to their card.
- Before a reward expires7 and 3 days before.
- Before points expireOnly when a reward is within reach.
- When the programme changesNotices sent for you.
Your programme
- Ready-made starting pointsTemplates for a café, a restaurant, Asian takeaway and fast food.
- Stamps or pointsOr both side by side.
- Your stamp card8, 9 or 10 stamps; stamps per visit, a minimum spend, a daily cap.
- Your pointsPoints per euro, and a welcome bonus.
- A head startNew cards can start with a few stamps.
- ExpiryBalances expire after the months of inactivity you choose.
Spin-to-win
- Several wheelsCreate, pause and restart them.
- Prize slots and your oddsFour slots, including a no-prize slot, or an optional always-win mode.
- How often guests playOnce a day, a week, a month, or only once.
- Your wheel, your lookStyles, colours, your logo, a background image, a headline.
- Prize timingUsable straight away or from the next day, for a week to two months.
- Email confirmed firstThrowaway addresses are blocked.
- Given at the counterStaff scan the prize in the app.
- ResultsSpins, prizes claimed and used, and the list of players to export.
- A print linkA short link for posters and stickers: printed QR codes stay valid when you change the game.
Your guests
- Loyalty at a glanceMembers, new this month, active in 30 days, rewards used.
- Who used whatEvery reward and prize used, by whom, when, and where; exportable.
- Guest profilesWhere each guest came from, their orders, spend, tags and notes.
- Consent keptChoices about marketing emails are recorded when guests make them.
A programme your team can use during service.
- No new loyalty terminal. Your team adds stamps and redeems rewards in OKO Manager on its phones or tablets.
- A card without a guest app. Guests open their member area by email link or code and can save the card to their Wallet.
How it starts.
Tell us how you would like to reward regulars. Your manager configures the card and rewards with you, and your team learns the scan in a few minutes.
Start your loyalty programme.
- Leave your restaurant’s details in the form.
- We get back to you within 48 hours and set up the card, rewards and rules with you.
- Guests join after their first order or at the counter.
Questions before starting
How do we get the programme ready?
Your manager helps you choose stamps or points, rewards, earning rules and expiry dates. We help configure your card and Wallet setup, programme terms and the redemption channels you want to use, then walk your team through joining and scanning.
When are points added automatically?
Paid, completed online orders from identified members earn according to your programme rules. Staff can also scan a member to add stamps or record spending. Refunded orders reverse their earned points.
Can rewards be used online as well as at the counter?
Choose the channels for each reward. At the counter, staff redeem in OKO Manager. With OKO online ordering and the online reward channel enabled, members can add a free-dish reward to a takeaway or delivery order.
How do reward reminders and campaign emails differ?
The loyalty programme sends reward-expiry reminders to eligible members with an email address. Campaigns about new menus and offers belong to online marketing and follow each guest’s subscription choices. Your manager helps configure the combination you choose.
From €30/month excl. VAT, for the modules you pick
- Your exact monthly price, before you start. Tell us which modules you want and you get it when we get back to you.
- Setup and your OKO manager included. We help choose the programme and set up the card, rewards and reminders.
- Pay monthly, no contract. Stop any month.
Leave your restaurant’s details in the form. We get back to you within 48 hours.