Digitization: the key to more responsiveness and speed in customer service
OKO allows you to increase the productivity of your delivery people:
This feature exists for restaurants that have their own delivery people:
If your restaurant uses the services of delivery platforms such as Uber Eats or Deliveroo, you cannot activate this feature:
This functionality informs the restaurant that the customer wishes to be delivered. He can select this option via his online order:
The restaurant then receives a notification informing it of this request.
A digital feature
You can integrate promotions reserved for delivery, for example a product offered for a minimum purchase.
Customers are thus encouraged to consume more, which increases profit.
The delivery person has direct access to the address and the route to get there: he saves precious time and delivers faster, which increases customer satisfaction.
He only has to click on a button to call the customer directly.
He can also inform the manager in real time that the delivery has been made.
OKO Suite
The all-in-one solution to digitize your restaurant
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